Privacy Policy For Pure IV Utah

Effective Date: 01/18/2025 | Last Updated: 01/18/2025

1. Introduction

Welcome to Pure IV Utah ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal and health-related information is handled securely and in compliance with applicable laws. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (https://www.pureivutah.com/) or utilize our mobile IV therapy services.


By using our website or scheduling an appointment, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.

2. Information We Collect

We collect personal and medical information to provide our services efficiently and comply with medical and legal requirements. The types of data we collect include:

2.1 Personal Information

This is information that can be used to identify you, including:

  • Full name
  • Date of birth
  • Mailing address
  • Email address
  • Phone number

2.2 Health Information

As a provider of IV therapy services, we collect health-related information to ensure safe and effective treatment. This includes:

  • Medical history
  • Current medications and supplements
  • Known allergies
  • Previous IV therapy treatments
  • Emergency contact information

2.3 Payment Information

When you book an appointment, we collect payment details to process transactions, including:

  • Credit/debit card information
  • Billing address
  • Health Savings Account (HSA) or Flexible Spending Account (FSA) details (if applicable)

2.4 Automatically Collected Information

When you visit our website, we automatically collect certain information through cookies and tracking technologies, such as:

  • IP address
  • Browser type and version
  • Device type (mobile or desktop)
  • Referring website
  • Pages visited on our site
  • Time and date of visits

3. How We Use Your Information

We use the collected information for various purposes, including:

3.1 Providing and Improving Our Services

  • Scheduling and administering IV therapy treatments
  • Communicating appointment reminders and confirmations
  • Ensuring safety by reviewing medical history and health conditions

3.2 Payment and Billing

  • Processing payments securely
  • Managing refunds, chargebacks, and disputes
  • Verifying HSA/FSA eligibility for covered treatments

3.3 Marketing and Communication

  • Sending promotional emails about discounts, new services, and wellness tips (if you opt-in)
  • Conducting customer satisfaction surveys
  • Offering referral programs

3.4 Compliance and Legal Obligations

  • Complying with HIPAA (Health Insurance Portability and Accountability Act) regulations
  • Meeting state and federal medical privacy laws
  • Responding to legal requests and investigations

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data under the following circumstances:

4.1 With Service Providers

We may share your data with third-party vendors who help us operate our business, such as:

  • Payment processors for secure transactions
  • Cloud storage and database services to store health records
  • Appointment scheduling platforms to manage bookings

4.2 Legal and Compliance Requirements

We may disclose your information if required by law, including:

  • In response to subpoenas, court orders, or legal processes
  • To comply with state and federal health regulations
  • To protect the safety and rights of our clients and staff

4.3 Business Transfers

If Pure IV Utah is acquired, merged, or sells part of its business, your information may be transferred as part of the transaction.

5. Data Security

We take security measures to protect your personal and medical data from unauthorized access, alteration, or disclosure. These measures include:

5.1 Technical Safeguards

  • Encryption of sensitive information during transmission and storage
  • Secure firewalls to prevent unauthorized system access
  • HIPAA-compliant electronic record-keeping systems

5.2 Administrative Safeguards

  • Regular employee training on data privacy and HIPAA compliance
  • Restricted access to personal health information (PHI)
  • Internal policies governing data retention and deletion

5.3 Physical Safeguards

  • Secure storage of paper records (if applicable)
  • Access control measures at clinic and office locations

Despite these measures, no system is 100% secure. If a data breach occurs, affected individuals will be notified as required by law.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal and medical information:

6.1 Right to Access and Request Copies

You have the right to request a copy of the personal data we hold about you, including medical records.

6.2 Right to Correct or Update Information

If any of your personal or medical information is incorrect or outdated, you may request a correction.

6.3 Right to Restrict Processing

You can request that we limit the use of your personal information, except where processing is necessary for legal or medical purposes.

6.4 Right to Delete Information

You may request deletion of your data, subject to retention policies required by law (e.g., medical record-keeping requirements).

6.5 Right to Withdraw Consent

If you previously provided marketing consent, you can opt-out at any time by clicking the "unsubscribe" link in our emails.


To exercise these rights, contact us using the details provided in Section 10.

7. Cookies and Tracking Technologies

If you previously provided marketing consent, you can opt-out at any time by clicking the "unsubscribe" link in our emails.


To exercise these rights, contact us using the details provided in Section 10.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., social media pages, external health resources). We are not responsible for their privacy practices, and we encourage you to read their privacy policies before sharing personal data.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

  • Changes in laws and regulations
  • Updates to our services or security measures
  • New privacy practices

Any changes will be posted on this page with the updated Effective Date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

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